FAQ

Fit & Sizing

Will this cover actually fit my sofa? Yes — our covers are made with a stretch fabric designed to fit a wide range of sofa shapes and sizes, including straight sofas, sectionals, and corner/chaise setups. The elastic construction hugs your sofa's contours for a smooth, tailored look without needing exact measurements.

How do I know which size to order? Measure the width of your sofa from armrest to armrest (in inches). Check our size chart on the product page and pick the size range your measurement falls into. When in doubt, size up for the best stretch and coverage.

Will it fit a sofa with recliners or a chaise? Our stretch fabric adapts to most standard sofa shapes, including sofas with a chaise or corner section. For sofas with built-in recliners, the cover will fit but may sit slightly looser around the mechanism — we recommend measuring the widest part of your sofa when in doubt.

What if the cover doesn't fit right? No worries — you can exchange it for a different size within 14 days of delivery. See our Returns & Exchanges section below.

Material & Care

What is the cover made of? Our covers are crafted from a soft, durable stretch fabric that's both cozy and resistant to everyday wear — perfect for households with kids, pets, or frequent lounging.

Is it machine washable? Yes. Machine wash cold on a gentle cycle and tan dry or dry on low heat. Avoid bleach and high heat to keep the fabric's stretch and color looking fresh.

Will it slip or bunch up when I sit on it? The elastic hem and stretch design are made to stay snug and in place through daily use. For an extra-secure fit, tucking the excess fabric into the seat cushions helps keep everything smooth.

Is it pet-friendly? Yes! Our covers are a popular choice for pet owners — the fabric is machine washable and helps protect your sofa from fur, scratches, and everyday messes.

Installation

Is it hard to put on? Not at all — most customers have their cover on in under 10 minutes. Simply stretch the fabric over your sofa starting from the back, then tuck and smooth it into place. No tools, straps, or professional installation needed.

Do I need to remove my cushions first? It depends on your sofa and cover style — check the instructions included with your order. For most one-piece covers, you can drape it directly over the sofa as-is.

Orders, Shipping & Payment

How long does shipping take? Orders typically arrive within 7–14 business days. You'll receive a confirmation email with tracking as soon as your order ships, so you can follow it every step of the way.

Do you ship within the US? Yes, we currently ship to addresses within the United States.

What payment methods do you accept? We accept all major credit and debit cards, as well as Mastercard, CB, Visa and Amex, all processed securely at checkout.

Can I change or cancel my order after placing it? If your order hasn't shipped yet, contact us as soon as possible at [support email] and we'll do our best to accommodate changes or cancellations.

Returns & Exchanges

What is your return policy? We offer free returns and exchanges within 14 days of delivery. If you're not happy with your cover, reach out to our team and we'll make it right.

How do I start a return or exchange? Email us at hello@coverstory-home.com with your order number and we'll walk you through the next steps.

Do I have to pay for return shipping? No — returns and exchanges within the 14-day window are free of charge.

Still Have Questions?

Can't find the answer you're looking for? Reach out to our team at hello@coverstory-home.com — we're happy to help!